Introduction and Scope
Cardgorgeair Liebeach is committed to protecting the privacy of all visitors, members, and guests. This policy explains how we collect, use, disclose, and safeguard personal information in connection with our offline poker venue, poker room Sydney, card lounge, and dining services.
- The policy applies to all interactions with our website, reservations, poker games, poker tournaments, and private events.
- We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and, where applicable, the EU General Data Protection Regulation (GDPR).
- By using our services, you consent to the practices described in this policy.
Effective Date: 23 September 2026. This Privacy Policy is effective as of 23 September 2026. We may update this policy from time to time, and any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Material changes will be communicated through our website or via email where appropriate.
Information We Collect
Personal Information Categories
We collect personal information that you provide directly to us when you reserve a poker table, join our poker club, participate in poker tournaments, or dine at our restaurant. This may include your name, contact details, date of birth, payment information, and any preferences you share.
- Contact information: name, email address, phone number, postal address.
- Identity verification: date of birth or government-issued ID to confirm age eligibility (21+).
- Transaction details: payment card information, billing address, and purchase history.
- Preferences: dining preferences, seating requests, and communication preferences.
Automatically Collected Information
When you visit our website, we automatically collect certain technical information, such as your IP address, browser type, device information, and pages visited. This helps us improve our services and ensure the security of our systems. Cookies and similar technologies may be used as described in our Cookie Policy. We do not collect sensitive information unless you voluntarily provide it (e.g., dietary requirements for dining).
How We Use Your Information
Service Delivery and Personalization
We use your personal information to provide and improve our services, including managing reservations for real poker tables, organizing poker games and poker tournaments, and delivering fine dining experiences.
- To process bookings and payments for poker tables and dining reservations.
- To communicate with you about your reservations, events, and membership.
- To personalize your experience, such as remembering your preferred card lounge seating.
- To send you promotional offers and updates if you have opted in.
Legal and Security Purposes
We may use your information to comply with legal obligations, enforce our house bylaws, prevent fraud, and ensure the safety of our guests and staff.
- Age verification to ensure all poker players are 21 or older.
- Fraud detection and prevention for payment transactions.
- Compliance with applicable laws and regulations.
Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your data for specific purposes.
- Contract: When processing is necessary for the performance of a contract with you (e.g., table reservation).
- Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our poker club services, provided your rights do not override those interests.
- Legal Obligation: When processing is required to comply with the law.
Disclosure of Your Information
Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our venue, such as payment processors, reservation systems, and marketing platforms. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Payment processing companies to handle transactions for poker table reservations and dining.
- Email and communication services to send confirmations and updates.
- IT and security providers to maintain our systems.
Legal Disclosures
We may disclose your information if required by law, such as in response to a court order or government request, or to protect the rights, property, or safety of Cardgorgeair Liebeach, our guests, or others. We do not sell your personal information to third parties. We do not share your information with advertisers for their own marketing purposes without your consent.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Reservation and transaction records are typically kept for 7 years for tax and accounting purposes.
- Marketing preferences are retained until you unsubscribe or request deletion.
- Security footage may be retained for a limited period to ensure safety at our poker tables and card lounge.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate or incomplete. Contact us using the details below to make a request. We will respond within a reasonable timeframe, usually within 30 days.
Other Rights
Depending on your location, you may also have the right to request deletion of your data, restrict processing, object to processing, or data portability. You may withdraw consent at any time where processing is based on consent.
- To exercise any of these rights, please contact us at [email protected].
- You may also lodge a complaint with a supervisory authority if you believe your rights have been violated.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest.
- Access controls and authentication for staff handling personal data.
- Regular security assessments and staff training on privacy practices.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information, please refer to our Cookie Policy.
- You can control cookies through your browser settings.
- Essential cookies are required for the website to function properly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Phone: +61 (02) 8312 9450
Address: 54 Commonwealth Street, Surry Hills, Sydney NSW 2010, Australia